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Help Centre
Answers to common questions about shopping on tap.tenga.
Contact Us
OfficePlot 12695/M, Greystone, Libala South, Chalala, Lusaka.
We reply Monday–Saturday, 8:00–18:00.
Delivery
Choose your courier at checkout — tap.tenga Rider in Lusaka, Zampost, bus courier, DHL, or free store pickup. The fee and estimated time show before you order.
Track your orderReturns
Items that arrive damaged or not as described can be returned within 7 days. Contact us with your order number and a photo.
Become a Seller
New to selling? Once approved, we'll help you list products and set up delivery.
Apply to become a sellerTerms & Privacy
By ordering you agree to pay the listed Kwacha price plus delivery. We only use your name, phone and address to deliver your order and never sell your data.
Still need help?
Our team replies Monday–Saturday, 8:00–18:00.
Your details are only ever used to deliver your order.